Privacy Policy

Information we use

Depending on how you use the store, information may include your name, email address, phone number, delivery or billing address, account details, items ordered, selected payment method, and order or payment status.

We may also receive information you choose to send in a contact request, product review, newsletter sign-up, or customer-service conversation. The site uses session or browser storage for functions such as keeping your shopping bag, wishlist, sign-in session, and recently viewed products available.

Please do not send passwords, one-time passcodes, or full card credentials by email, phone, or WhatsApp.

How information is used

• To operate the store and manage shopping bags, wishlists, accounts, and orders.
• To confirm purchases, arrange delivery, provide order updates, and respond to questions.
• To maintain store operations, prevent misuse, and keep transaction and support records.
• To send promotional updates when you choose to subscribe. You can ask us to stop these messages.

When information is shared

We may share only the details needed with service providers who help operate the store or complete an order, such as delivery, payment, website-hosting, and communications providers. Information may also be disclosed when required by law or to address security, fraud, or order disputes.

We limit the information shared to what is needed for the service or purpose involved.

Cookies and browser storage

Cookies, sessions, and local browser storage help the site keep you signed in, remember shopping-bag and wishlist choices, and support basic site functions. If you block or clear them, some features may not work as expected. You can manage cookies through your browser settings.

Storage and security

We keep information for as long as reasonably needed to operate the store, fulfil and support orders, maintain business records, resolve disputes, and meet legal obligations. Retention periods can vary by record type.

We use safeguards intended to protect information. No method of online transmission or storage can be guaranteed to be completely secure.

Your choices and requests

You can unsubscribe from promotional emails using the link in the email where available. To ask about information connected with your account or an order, contact us and include the email address or order number involved. You can review order details from My Orders.

We may ask for information needed to verify a request and may need to retain some records for transactions, disputes, or applicable legal obligations.

Updates to this policy

We may update this policy when the store or its information practices change. The latest version will be published on this page.